Frequently Asked Questions

Venn Travel is a free group vacation decision engine. Each person in your group fills out a short private preference quiz, and our matching engine finds one resort that genuinely fits the whole group — not a menu of options, not a voting system, just one confident recommendation with the reasoning behind it.

The matching engine analyzes every family's preferences — food, drinks, pool and beach, resort size, budget, deal-breakers, kids' needs — and runs a triple-pass analysis using Anthropic's Claude model, followed by a synthesis pass that reconciles the three runs and picks the strongest consensus match. After the match is chosen, we run a real-time price check against Google Hotels pricing data to confirm the resort actually fits the tightest budget in the group.

For the full architecture, see How It Works.

The coordinator suggests destinations when they start the trip, and those suggestions appear pre-checked in everyone's quiz. Anyone can untap a destination that doesn't work for their family, and anyone can add new ones through a dropdown. We then find the intersection — the destinations that work for every family.

If no single destination works for everyone, we fall back to the most-voted option and disclose which family couldn't make it work on the result page, so your group can decide whether to override the conflict.

Each family picks which weeks within the coordinator's broad window work for them. If there's a single week everyone can do, we match against that. If there's no single overlapping week, we use the most-voted week and surface the conflict on the result page.

No. The matching engine doesn't know which partners pay us commissions, and we don't rank or re-order results based on commission rates. The commission model determines how we keep the site running, not which resort we recommend.

Full detail on the Affiliate Disclosure page.

Individual quiz answers are stored against a private code and are never shown to other families in your group. The match result uses pseudonymized labels (Family A, Family B, Family C), so no one can see another family's specific budget, deal-breakers, or preferences.

We don't sell your data, we don't share it with hotels, and we don't use it for advertising beyond Venn Travel itself. Full detail on the Privacy Policy.

We pull real-time pricing from Google Hotels and apply a buffer for taxes, resort fees, and booking surcharges to estimate what you'll actually pay. On Mexico all-inclusive properties the real-world gap between the listed price and the final total can be 25–40%, and we're still tuning the buffer.

Always confirm the final price on the booking partner's site before you commit — that's the number you'll actually be charged, and it's the authoritative figure, not ours.

No account required. When you start a trip, you get a private trip link and an invite link you can share with the rest of your group. Each family gets their own private code.

If you give us your email, we'll send you the match result when it's ready — but email is optional.

The coordinator is whoever starts the trip. They're not a gatekeeper — they fill out the same quiz as everyone else, and their initial destination and date picks are suggestions, not decrees. Anyone can untap their suggestions or add new ones.

The only power the coordinator has is pressing the "find our match" button once everyone is in. Everyone else has equal private input.

Two is the minimum. There's no hard maximum but the matching engine works best with 2–6 families. Larger groups still work — the matches just get tighter as more constraints stack up.

Yes. There's a solo mode that skips the group coordination and gives you individual resort recommendations based on your preferences. The multi-family matching is the original use case but the same engine works for a single traveler or couple.

Email hello@venn.travel with the trip details and what didn't work. We read every piece of feedback and use it to improve the matching engine.

Venn is a new product and we're actively fixing real issues as real groups surface them — the first major fix (a pricing buffer for over-optimistic OTA prices) came directly from two real groups telling us the recommendation priced out. That's the process.

Currently the matching engine is tuned for all-inclusive resort destinations — primarily Mexico and the Caribbean. You can select "not all-inclusive" or "either" when starting a trip and the engine will consider non-all-inclusive properties, but the matching is strongest for all-inclusives because that's where the quiz signals land most cleanly.

Go to venn.travel/my-trip and enter the email you used when you started the trip. We'll email you your link.

Venn Travel is built and operated by 1566741 B.C. LTD., a British Columbia, Canada company. It's an independent product — not affiliated with any hotel chain, travel agency, or affiliate network.

Full story on the About page.